Klick is over 1000 people passionate about life sciences, dedicated to doing things differently. Since 1997, we’ve been a commercial partner laser focused on developing, launching, and supporting life sciences brands.
Meet a different kindof people.
We don’t put aside our differences, we welcome them.
At Klick, true differentiation is in our biology. It resonates throughout our structure and it’s the reason we’re able to reach new heights.
Simply, Klick is built different.
Center of Gravity
For Brilliant People
All Klicksters are leaders, and it’s their multitude of perspectives that enables our culture of brilliant collaboration.
Here are just some of the people we’re lucky to call friends, teammates, and mentors:
Lori GrantPresident, Klick Health
A highly regarded thought leader and proactive problem solver, Lori is President of Klick Health. She has been instrumental in building Klick’s thriving client roster, client services teams, and in the company's overall growth and success.
Dedicated to healthcare marketing, she has over 30 years of strategic leadership and expertise on both the client and agency side. Prior to becoming President, she spent seven years as Senior Vice President of Brand Development and Digital Strategy at Klick.
Lori has been recognized as one of the WXN Top 100 Most Powerful Women in Canada, PharmaVOICE 100 Most Inspiring People in Health, and in MM&M magazine’s "Hall of Femme." She has also been named a PM360 ELITE Mentor.
Rich LevyChief Creative Officer
Rich has made his mark on healthcare advertising over the past 13 years. Before joining Klick Health, he spent almost a decade as Chief Creative Officer of the FBC Health Network. Under his direction, agencies have won Most Creative Agency at the Manny Awards eight times and have been recognized at the Cannes Lions International Festival of Creativity. Most recently, Rich was inducted into the DTC Hall of Fame.
Before making his move to healthcare, Rich had a lengthy career in consumer advertising and his work has been honored by the Effies, Cannes Lions, One Show, Art Directors Club, Addys, and Clios.
The “Can You Hear Me Now” campaign slogan he wrote for Verizon Wireless is in the Advertising Walk of Fame and his work for Canon is a part of the permanent collection of the Museum of Modern Art.
Holly HenryChief Medical Officer
As Chief Medical Officer at Klick Health, Holly is responsible for the world’s single largest integrated medical team. She ensures strategic and scientific relevance across various communications that drive change in beliefs and behavior for brand success.
Throughout her pharmaceutical marketing and scientific career, Holly has touched a vast array of therapeutic areas. Her career has focused on brands in early development and those in mature stages of the lifecycle.
Before Holly entered into pharma, she was a Howard Hughes Medical Institute Research Associate at the Center for Advanced Biotechnology and Medicine. She received her PhD from the University of Pennsylvania’s School of Medicine in Cellular and Molecular Biology for her work in viral gene expression.
Holly was named a PM360 ELITE Strategist in 2018.
Kamran ShahEVP, Technology & Media
Kamran has led multiple award-winning teams spanning engineering, product management, and marketing. With both B2B and agency experience across multiple industries, transforming teams to successfully adopt technologies and business innovations is his passion.
From early adoption of cloud-based software, to deployment of marketing platforms, Kamran excels at aligning technologies to meet business challenges. His successes include leading digital transformations to improve sales effectiveness, consistently growing software revenue of mature products, and establishing agile development in globally distributed teams.
Holding over 20 patents, Kamran is an avid runner with a Marathon best of two hours and 48 minutes, and a supporter of community involvement through non-profits.
Sue EasbyVP, People & Organizational Effectiveness
Sue has brought her 25 years of experience and passion in growing businesses, people, leaders and teams to Klick Health.
The combination of extremely talented people, diverse backgrounds, multiple craft disciplines, and complex organization and relationship systems in flux is where she loves to play. It is what attracted her to lead Klicks people and organizational effectiveness practices’ teams and programs.
Prior to Klick, Sue has held a number of positions in the leadership and organizational development space including President of the Institute for Health and Human Potential and President/Founder of InsightU (a learning technology leader in Canada) where her entrepreneurial passion helped grow both organizations into global players. Sue has also led global and national talent management functions at a senior executive level at Rogers Communications and Shaw Communications.
Keith LiuManaging Director
Keith Liu heads up Klick Labs, the digital innovation group at Klick Health. He is a management professional who has focused on strategic planning, marketing, innovation, and development for the last 15 years. During this time, he has worked on brands such as Nike, Sony, UnitedHealth Group, Microsoft, Bombardier, Boeing, and Starbucks.
Keith was named a Top Ten Innovation Catalyst in 2019 by MM&M.
Carl TurnerChief Brand Strategy Officer
Fascinated by the intersection of brand positioning and brand experience, Carl is obsessed with finding unorthodox approaches to strategy, creating unique stories for brands, and developing inspired strategy teams.
Prior to Klick Health, Carl was the Managing Partner, Chief Strategy Officer of Razorfish Health. He has led teams at many other agencies and been responsible for the HCP and DTC strategies behind many successful launches.
Despite many career highlights, Carl is most proud of his work founding an innovative mentorship program at Cannes Lions Health. As a tribute to the mentors who shaped his journey and gave freely of their time, his program allows students to shadow senior festival attendees—leading to future opportunities for collaboration and career growth.
Cam BedfordEVP, Marketing Strategy & Activation
Cam leads the Klick Health team that develops solutions and drives results for clients’ marketing challenges. He has worked in the marketing space for more than 25 years, 18 of which have focused on digital. He is something of a digital pioneer, helping companies build their first websites when the internet was still new.
Cam's career grew with the industry, and he has worked with many Fortune 500 companies, leveraging digital to drive their business. In Toronto, he has led a number of agencies, including Critical Mass and Fjord Interactive (the digital division of Cossette), and co-founded Organic’s entry into Canada.
Cam is a recipient of the 2017 DTC Perspectives Agency Vanguard Award and was recognized for driving innovation and improving patient communication.
Joanna JacobsManaging Director
Joanna has had the privilege of being part of NYC’s advertising world for the past 23 years, holding senior roles at Saatchi Wellness, Ogilvy & Mather, and, most recently, Evoke Health.
Joanna's marketing experience spans healthcare, technology, CPG, retail, and B2B, but her true calling has always been health. She has worked with blue chip pharma, biotech, and OTC clients across a range of categories including women’s health, weight loss, migraine, analgesic, cardiovascular and respiratory. Her brand work includes Advil, alli, Tums, Nicorette, Plavix, and Crestor.
Joanna’s passion is creating real value for consumers while building her clients’ brands and businesses.
Joan BercovitzManaging Director
Joan brings over 20 years of strong agency fundamentals and exceptional multi-channel experience to Klick Health.
Joan enjoyed the first 10 years of her career with Astra Pharmaceuticals in Canada and the U.S. This led to a move agency-side at Saatchi & Saatchi and later to Cline Davis & Mann, where she became the Managing Director.
Most recently, Joan was the EVP, Managing Director for Area 23 (FCB Health) where she successfully led the agency’s growth, overseeing U.S. and global brands. This won an Agency of the Year award in 2013.
Joan earned a BSc in athletic therapy and an MBA with a specialization in pharmaceutical marketing from Concordia University. An avowed pet lover, Joan treasures the sigh of a dog just before they fall asleep.
Ari SchaeferSVP - Customer Experience, Co-Managing Director
Ari brings over 15 years of digital marketing and consulting experience to Klick Health. His prior work included strategy and consulting in e-commerce, financial services, B2B and consumer packaged goods, as well as pharmaceuticals and OTCs. In healthcare, Ari has worked extensively on multiple conditions, including oncology, neurology, diabetes, GI, and antibiotics across both consumer and HCP marketing.
Ari is passionate about using data and consumer research to help understand not just what is happening, but why it is happening, and leveraging those insights to drive impact. Ari has developed cross-channel marketing strategies for existing sites, services, and products, as well as for launches of successful new products.
Ari is a recipient of the 2019 DTC Perspectives Agency Vanguard Award and was recognized for driving innovation and improving patient communication.
Ellen GorczycaExecutive Creative Director
Ellen is a copywriter by trade with over 20 years of experience in the health space. She loves to be submerged in brand science and has seen how uncovering the smallest scientific nuance in a product profile and leveraging it strategically can make a huge difference.
Before joining Klick Health, Ellen led creative within the Publicis network (Saatchi & Saatchi Wellness, Publicis LifeBrands, and Digitas NY). She has led creative teams across just about every therapeutic area including immunology, oncology, neurology, dental health, gastroenterology, and infant formula. Her clients have ranged from pharmaceutical to biotech to consumer packaged goods.
When she's not working, Ellen can be found teaching or doing yoga, reading, running, or spending time at home in NYC with her husband and their rescue dogs.
Ellen has participated in juries for Fierce Pharma, The Creative Floor, and Clio Health awards.
Heidi FormanManaging Director
Heidi is a 30-year agency veteran with both independent and global agency network experience, including Country Lead for Medicus, part of the Publicis Groupe (Canada).
Heidi leads a well-established team at Klick Health that has been cultivated over the past eight years and focuses on key client partnerships. Through these deep partnerships, her team has developed solutions that have been scaled across therapeutics categories, regions, and business units.
Prior to joining Klick, Heidi followed her passion for science and research as the Director of Operations and Marketing for the McEwen Centre for Regenerative Medicine within Toronto’s MaRS Discovery District.
Rachel McCreadyExecutive Creative Director
A true health-marketing native drawing upon varied experience as a medical writer, account director, and creative director, Rachel applies a “creategic” approach to problem solving. Her method begins with engaged listening to discover the emotional drivers of the problem behind the problem, then leaping to a visionary platform that elegantly addresses the intersection between emotional and business objectives.
With more than 20 years of award-winning work in health marketing, Rachel’s experience covers nearly every specialty, organ system, and life stage.
Rachel’s brand, launch, and global work includes Cialis (It’s an Everyday Thing; Men Need Options); Gardasil (VERSED on HPV, Detect the Unprotected); Vagifem (The Big Ow); Steglatro (Power Forward Global Launch); Pegasys (Body of Evidence); Avandia; Lantus; Xenical; Concerta (38 Years); and many more, earning numerous international creative awards.
Dave LeitnerSVP, Media
For all things media, Dave is the man for the job. In 2013, he joined MDC Partners. There, during the formation of Assembly, he was promoted to President of Allegory, MDC’s newest full-service media agency, to create legendary storytelling media content.
Before joining Klick Health, Dave was the VP, Group Media Director for Heineken USA brands at MediaVest where he established their first office in Moscow and led all media strategy, planning, and buying for M&M Mars brands. Later, as VP, Sales & Marketing for Video Advertising Bureau, he represented major distribution and production companies like Comcast, Disney, NBC Universal and Viacom. His client-side experience includes integrated campaigns for Atari, Inc. and Sony Electronics.
Victoria Sherriff-ScottSVP, Science & Regulatory
Victoria has 10 years of experience working in the marketing and healthcare fields and joined Klick Health as a medical editor, leaving behind a career as a healthcare practitioner.
In her management role at Klick, Victoria has been integral in growing the capabilities of the Science & Regulatory team—bringing new skill sets to the foundation of medical editing with regulatory compliance certification standards, medical strategy and research capabilities, and MRL submission management and strategy. She has also developed risk mitigation processes for content management. This has effectively quadrupled the size of the Science & Regulatory team in under four years.
Victoria can be found working directly with MRL teams or consulting internally with Klick's cross-functional teams, advising on measures for quality and accuracy in the medical and regulatory space for U.S., Canadian, and global client engagements.
Victoria was named a PM360 ELITE Mentor in 2017.
Yan FossatVP, Labs
Yan’s professional experience is as broad as it is eclectic. His love affair with technology began at an early age while programming videogames in BASIC on a ZX8 and he’s been leading the wave of digital medical innovation ever since.
After studying math and physics, Yan achieved a professional certification as a medical photographer, specializing in biochemical visualization in France. Following his relocation to Canada, Yan spent over five years developing his 3D modeling, animation, and programming skills, and managing an IT side business before launching one of the first medical 3D animation companies in 1998.
When he’s not using his extensive knowledge of human-computer interaction, gamification, 3D technologies, and artificial intelligence to design new apps or medical simulators, Yan can be found rebuilding vintage motorcycles in his garage.
Yan was named a PM360 ELITE Transformational Leader and recognized by MM&M as an Innovation Catalyst in 2017.
Helena GospicDirector, Talent Strategy
A real people person, Helena heads the recruitment team at Klick Health, with over nine years of experience in recruitment and talent acquisition.
Prior to Klick, Helena worked in executive search and recruitment, specializing in digital marketing for clients such as Mediacom, McCarthy Tétrault, Innocean, Promotivate, Pelmorex, and Acklands-Grainger.
Helena earned a BSc from the University of Toronto, and completed a post-graduate diploma in marketing management from Humber College. When she’s not connecting with almost 12,000 connections on LinkedIn, you can find her relaxing on her 19th-century farm.
Edwin LeeSVP, Strategy
Edwin has over a dozen years of brand activation strategy experience, spanning pharmaceuticals, medical devices, and non-healthcare industry verticals. Throughout his career, he has led multidisciplinary teams on the design of omni-channel marketing strategies for both professional and consumer audiences across many therapeutic categories.
At Klick Health, Edwin leads a team of fiercely talented strategists, maximizing the business impact of clients’ go-to-market initiatives. Edwin has also served as principal strategist for several of the agency’s marquee accounts, taking the lead on solution and digital ecosystem design.
In prior years, Edwin held senior strategy roles at digital agencies Tribal DDB and Blast Radius. Edwin holds a Bachelor of Commerce from the University of Toronto and an MBA from Ivey Business School at the University of Western Ontario.
Jennifer WhiteSVP, Strategic Partnerships
Jen has nearly twenty years’ experience and a history of working across multiple segments of the healthcare industry. Skilled in strategic partnerships, business development, and commercialization of startup ventures, Jen’s primary professional focus is the facilitation of strategic alliances centered around innovative solutions for patients, providers, payers, and partners to solve her clients' challenges.
Prior to her current role at Klick Health, Jen acted as the Chief Commercial Officer for Circulation, a startup focused on providing non-emergency medical transportation services. Jen led the company’s commercial efforts from their pre-revenue phase through the close of their $10.5MM Series A round.
Jen graduated with an MBA focused in healthcare from Yale School of Management and enjoys an ongoing role as a teaching assistant in their Sustainable Innovations in Healthcare course. She is the founding fellow for Yale’s Center for Digital Health and Innovation.
Leslie JamisonEVP, Corporate Ventures
Leslie is a passionate business-building executive who brings over 25 years of experience in brand strategy development and customer insight-driven marketing to Klick Health.
Prior to joining Klick, Leslie was Managing Director at Insync, where she delivered year-over-year growth for over 15 years. There, Leslie helped guide her team and clients in developing breakthrough brand strategies based on a deep understanding of their customers. Her efforts supported the healthcare business globally, leading the team to deliver innovative brand strategies throughout the brand lifecycle. Leslie also has extensive experience across numerous therapeutic areas.
Leslie has a BSc in Chemical Engineering from Queen’s University and an MBA from IMD in Lausanne, Switzerland.
Leslie was named a PM360 ELITE Strategist in 2019.
Our people stand out, but it’s our core values and actions that allow us to stand out, together.
Everything we do must put people first; our people, our clients, and the patients and families we impact.
We started as hackers, and the creativity and refusal to accept the status quo that are core to our roots are as true today as ever.
We operate with confidence and a bias for action in everything that we do. We take chances on our own dime and time so that the unique solutions we can offer to our clients are already proven.
Outcomes Over Optics
Intent counts more than technique and we have always believed that our principal obligation is to outcomes.
Play the Long Game
While most companies operate at the mercy of a quarterly report, we don’t. We recognize that trust is built in little drops and lost in buckets. We always optimize for long‑term success.
Great minds work alike.
When your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. We learned early on that being a great place to work allows us to do our best work. By supporting, rewarding, and celebrating our people, we enable them to thrive in our orbit.