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Consumers’ right to review to be protected in Federal bill


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Doctors sometimes worry about negative online reviews, and in the past have been given some bad advice about how aggressive to be about them. A new bill, The Consumer Review Freedom Act of 2015 would enshrine patients' (and consumers') right to review providers and protect them from clauses in service contracts that attempt to give the provider control over any reviews.

That strategy was pioneered by the organization Medical Justice, which advised health care professionals to require prospective patients to sign away a copyright interest in any online review. Then, if a dissatisfied patient criticized a doctor on an online review forum, the doctor could threaten to sue the forum for copyright infringement.

Other news from MediaPost shows how mobile usage is increasing:

Source: Media Post

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