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57% PREFER APP TO CALLING HCP OFFICE

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SOTI ran a survey with 552 Americans in April and found that more HCPs are using apps than might otherwise have been expected. Some of the top-level stats from the survey:

Of the patients that use HCP apps, most use them for scheduling:

 

soti-mobile-usage-600

 

This small study shows how popular apps are when they provide value and especially when they avoid the most frustrating elements of dealing with HCP offices.

 

SOTI

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