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Healthy bots: two examples of early healthcare chatbot usage


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Chat bots are all over the news lately and two examples from the health field show why.


HealthTap’s physician-provided answers have been made available on a Facebook Messenger chat bot.


More than 900 million people use Facebook’s Messenger app, according to HealthTap. So the novelty of being the first and only health bot on the platform, for now, could prove to be a good marketing move for the company, if nothing else.

Boston Children’s Hospital

Amazon’s Alexa in-home device is being used by Boston Children’s Hospital to provide advice to parents.

Right now, any Alexa-enabled device, including the Amazon Echo, Echo Dot, Amazon Tap and Amazon Fire TV, can download the app. Once it’s installed, parents will be able to ask Alexa whether symptoms like fever, cough, headache, rash, vomiting, sore throat, diarrhea, fatigue or shortness of breath warrant a call to the doctor. They can also ask about weight- or age-specific dosing guidelines for over-the-counter drugs like acetaminophen.

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Source: MobiHealthNews

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