A recent study conducted by PerfectServe found that more than 70% of healthcare professionals feel that valuable time is wasted trying to communicate with other members of the patient care team. One factor likely contributing to this is the fact that the healthcare industry remains reliant on older communication systems, such a pagers and paper-based processes. However, many respondents also cited the fact that not all members of the community use the same technologies (68%) and that not all members have access to secure communication technology (55%) as reasons for their dissatisfaction with clinical communications.
According to the survey of 955 healthcare professionals were (including: PCPs, specialty physicians, hospital administrators, office managers, nurses, case managers, and hospitalists):
- 83% of those surveyed believe that secure communication is a top priority at their organization
- Only 8% of those surveyed use the EHR when the information is complex and the knowledgeable physician is outside of the organization
- The most frequently used population health communication technologies are follow-up patient phone calls (83%) and online patient portals (74%)
Meanwhile, Android Lollipop (the most recent release) was still under 2% of total Android traffic after 81 days in market. This has always been a problem with the Android ecosystem – the third-party hardware developers have little incentive to make their versions of the OS compatible with their older hardware so upgrades are often tied to hardware changes.