Nielsen Norman Group awards digital marketing agency with its 2nd Intranet of the Year award, this time for its in-house Genome operating system, profiled in New York Times Bestseller The Decoded Company
TORONTO, ON – January 5, 2015 – Klick Health was today recognized for having one of the World’s Top 10 Intranets by the Nielsen Norman Group (NN/g) for its proprietary Genome enterprise operating system – joining a select group of companies to have ever won an NN/g Top 10 Intranet award twice. In 2013, NN/g honored Klick for the system it designed and built for Acorda Therapeutics.
Today’s win also occurs just six weeks after Genome received an M-Prize from transformative management guru Gary Hamel and his Management Innovation eXchange (MIX) organization.
“We can’t think of a better way to start off 2015 and are grateful to the Nielsen Norman Group for this honor,” said Klick Health CEO Leerom Segal. “Since we banned internal workflow email and replaced it with a ticketing system more than a decade ago, Klick has been on quite a journey. Kudos to our co-founder and Chief Operating Officer Aaron Goldstein, our dedicated Genome team, and our over 400 employees who have collectively helped make Genome a real game-changer that distinguishes us from our competition and helps make Klick a truly great place to work.”
“Moving beyond a traditional intranet, Genome is how Klick Health employees get work done. Genome provides the solutions the data-driven company needs to encourage efficient work and effective communication, including a streamlined candidate-hiring tool, simple ways to recognize employees for work well done, and an innovative method to encourage philanthropic giving,” said usability expert Jakob Nielsen, principal of Nielsen Norman Group.
Genome uses big data and social technologies to customize the employee and recruiting experience, increase engagement, speed-up mastery of new skills, and maximize a team’s success. It was recently profiled in the New York Times bestselling business book THE DECODED COMPANY: Know Your Talent Better Than You Know Your Customers (Portfolio/Penguin; February 2014), which reveals how a growing number of industry-leading companies are decoding employee work data in the same way that Facebook, Netflix, Spotify and other apps decode customer data to personalize, simplify and enhance the user experience.
Based on the overwhelming interest Klick has received in Genome, the company will be spinning off Sensei Labs to help companies evolve and execute faster using Genome technologies and ideas from The Decoded Company. Sensei Labs will initially focus on transforming pre-commercial and rapidly scaling biotech companies into optimized commercial entities.
About Nielsen Norman Group
Nielsen Norman Group (http://www.nngroup.com) in an evidence-based user experience research, training and consulting firm that advises companies on how to improve the bottom line through human-centered design of products and services. NN/g principals Jakob Nielsen, Don Norman and Bruce “Tog” Tognazzini are each world-renowned user experience experts who were advocating human centered design and usability long before it became popular to do so. Founded in 1998 and headquartered in Silicon Valley, NN/g evaluates interfaces of all kinds and guides the critical design decisions that make websites, applications, intranets and products achieve their full potential for businesses and their users.
Klick Health is the world’s largest independent digital health agency, laser-focused on creating solutions that engage and educate about life-saving treatments. Klick helps inform and empower patients to manage their health and play a central role in their own care. Every solution hinges on Klick’s in-house expertise across the digital universe – strategy, creative, analytics, instructional design, user experience, relationship marketing, social and mobile.
In 2014, Klick won over 125 awards for its client work, corporate management and culture, including being named one of country’s 10 Most Admired Corporate Cultures, Top 10 Best Places to Work, Best Employers, Fastest Growing Technology Companies, and Best Managed Companies.