Client Service and Project Management

Your agency contacts are typically the folks you celebrate with on successful initiatives and the first people you call when new opportunities arise. They act as your key points of contact to all your agency needs. So having the right people on your team makes all the difference. Klick Health has over 80 dedicated staff in client services and project management to ensure you find the perfect fit for your business. We’ve built our organization around getting the right people by hiring experts who have broad and deep experience in digital and healthcare.

Areas of Specialty

Building partnerships is the single most important ingredient to our success. Real partnerships mean knowing what matters most, such as being on time, on budget, and without surprises. In every interaction with our service teams, expect the very best in high caliber leadership and guidance. Rest assured our teams also know how important it is to your business to integrate and collaborate with your other agency partners. As such, we’ve established clear cross-agency interaction models to facilitate more productive and collaborative relationships between your agency partners.

Key Roles:

  • Group Account Directors, Account Directors, Account Managers
  • Program Managers, Senior Project Managers, Project Managers

What Makes Us Unique

We hire ridiculously amazing account managers and project managers. And we measure their success based on your success and satisfaction. And it’s working. Over 90% of our business is from our existing clients and that’s a testament to how we approach managing your business – with detailed status reports, automated budget control reports, responsive feedback processes and pro-actively finding new opportunities to meet your business needs. Our teams utilize proprietary internal platforms so they can efficiently manage the administrative day-to-day tasks, enabling them to spend more quality time on your business needs.

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